Data Protection Policy
At Rent Fastly, we are committed to protecting the personal data of our customers, employees, and partners. This Data Protection Policy outlines how we collect, use, store, and safeguard personal information in compliance with applicable data protection laws and regulations.
2. Data Collection
We collect personal data for the following purposes:
Reservation Processing: To manage car rental bookings and provide related services.
Customer Support: To respond to inquiries and provide assistance.
Marketing: To send promotional materials with the consent of the customer.
Legal Compliance: To comply with legal and regulatory requirements.
The types of personal data collected may include:
Name, contact details, and address
Payment information
Driver’s license details
Booking and rental history
3. Data Use and Processing
We use personal data for:
Managing reservations and providing car rental services
Communicating with customers regarding their bookings
Improving our website and services
Complying with legal obligations
Personal data will not be used for any purposes other than those explicitly stated above.
4. Data Storage and Security
We implement technical and organizational measures to ensure the security of personal data, including:
Access Controls: Restricting access to authorized personnel only.
Encryption: Using encryption for sensitive data.
Data Backups: Regular backups to prevent data loss.
Despite our efforts, no system can guarantee absolute security, and we encourage customers to protect their own information.
5. Data Sharing
We do not sell or rent personal data to third parties. However, we may share data with:
Service Providers: Third-party providers who assist in delivering our services (e.g., payment processors).
Legal Authorities: When required by law or to protect our legal rights.
6. Data Retention
Personal data is retained for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Data related to bookings will be stored for a period of 5 years for accounting and legal purposes.
7. Your Rights
Customers have the following rights regarding their personal data:
Access: Request access to their personal data.
Correction: Request corrections to inaccurate data.
Deletion: Request the deletion of their personal data.
Objection: Object to certain data processing activities.
To exercise these rights, please contact us at booking@rentfastly.com.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and analyze website usage. You can adjust your browser settings to refuse cookies, though this may affect certain functionalities.
9. Updates to This Policy
We may update this Data Protection Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website with a revised date.
10. Contact Us
If you have any questions or concerns about this Data Protection Policy, please contact us:
Email: booking@rentfastly.com
Phone: +212663077524
Thank you for trusting Rent Fastly with your personal data. We are committed to ensuring its security and confidentiality.